Refund Policy on Materials
We operate a 'no-quibbles' guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 14 days from date receipt. We will issue a full refund for the price you paid for the item.
If the return is due to an error we have made we will gladly refund the delivery charges. Please see contact details below for advice. If the item is either faulty or damaged please contact our Returns team who will arrange for a replacement or refund: E-mail: sales@wset.co.uk
To return an item, please pack the item securely and address to The Wine & Spirit Education Trust, International Wine & Spirit Centre, 39-45 Bermondsey Street, London SE1 3XF, Tel: +44 (0) 20 7089 3800, Fax +44 (0) 20 7089 3847